Book A Room

Privacy Policy

CHLA does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis.  For example, such personally identifiable information may be gathered from a contest or sweepstakes registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., chat and bulletin boards), suggestions, voting/polling activities and transactional areas.  Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.  At such points of collection, the user will have the opportunity to indicate marketing information about other products, services and offerings from CHLA and/or any third parties.  Further, notwithstanding any opt-out of promotional information by the user, CHLA reserves the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.

CHLA reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners.  CHLA will provide only aggregated data from these analyses to third parties.  Also, users should be aware that CHLA may sometimes permit third parties to offer subscription and/or registration-based services through a CHLA site. CHLA is not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information.

Additionally, users should be aware that when they voluntarily disclose personally identifiable information (e.g., username, email address) on the bulletin boards or in the chat areas of the CHLA site, that information, along with any substantive information disclosed in the user's communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties.  Such activities are beyond the control of CHLA.  Users also should be aware that non-personal information and data may be automatically collected through the standard operation of CHLA's Internet servers or through the use of "cookies."  "Cookies" are small text files a website can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files.  Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site.  Users should be aware that CHLA cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for CHLA.  If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on the Site.

Upon request, CHLA will allow any user to "opt-out" of further CHLA promotional contacts at any time.  Additionally upon request, will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests.  Also, upon a user's request, CHLA will use commercially reasonable efforts to functionally delete the user and his or her personally information from its database; however, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions.

The forgoing policies are effective as of May 23, 2014.  CHLA reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement.  This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

SECURITY POLICY

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

We do not provide refunds unless a customer chooses not to attend an event; refunds will then only be issued if cancellation is given prior to specified event deadline.  All membership dues are final.

DESCRIPTION OF GOODS AND SERVICES

We offer membership to hotels in the state of Colorado and hotel suppliers nationally.  


For questions and concerns, please contact the association at info@chla.com.